Pricing

Care Line Live is a system tailored to the exact needs of every business.

Care Line Live Management
We want to make our pricing as simple and as easy to understand as possible, that’s why we’ve broken down our management section into two blocks. Some agencies will want to use their own handsets, others will want to use ours.

So if you want to use our own handsets, you have a base setup fee of £300 + VAT and a monthly fee of £50 + VAT for our platform. The handsets are then sold in bundles of 5, at £150 + VAT per month per pack of 5 carers. This price includes the use of our system and a mobile contract for each of the carers, which comes with a Motorola Moto G (or similar android handset).

However, if you only want to take our management platform and use your own handsets, thats’s fine. There’s no setup charge for our Management platform on it’s own, but there is a monthly fee of £65 + VAT for our platform, plus £5 per month, per pack of 5 carers. This means, if you have 25 carers you would expect to pay £90 + VAT per month, with no setup charge.

Care Line Live Monitor
Prices start from £1500 + VAT. This is a one-off sign-up fee which includes one 27″ Screen for monitoring the carers and supports upto 50 carers. If two screens are required the setup fee increases by £275 + VAT and if the system needs to be able to cope with between 51 and 100 users then there is an additional cost of £200 + VAT.

After the one-off sign up fee then all you pay is the cost of the mobile contract to us as if you were going direct to the network. As a rough guide you should expect to pay around £23 + VAT per carer per month.

Apart from the two sets of costs listed above that’s all you pay. Everything else is covered within those prices including full support of the handsets and a 1 year warranty. We will provide a Motorola Moto G or similar handset for use*.

For a quotation tailored to your business needs please feel free to Contact Us, all quotes are completely free and come with no obligation to purchase.

Optional Extras
We accept that each business is different and the way you operate varies. To encompass this we have taken the decision not to include an on-call handset or the management app (for android) within the cost. The management application (including handset) is an extra £500 + VAT. This includes a Sony Xperia T (or similar) handset. The larger screen makes viewing the management information far easier whilst out of the office.

We have also not included the failover SMS system within the base app. If this is required then there will be an additional charge of £150 + VAT initially and further usage costs. In most cases we will not suggest that this is included within your build.

*We aim to use the same handsets all the time but due to advances in the mobile industry sometimes different handsets will have to be used.

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